Section Heading

Switch Name

What it does

Tables

Auto Clear Table with $0 Value

Any open tables with zero balance will be automatically cleared from the system.  This eliminates the extra step of manually clearing tables at POS.  WARNING: if this option is selected ensure the PREVENT TABLE CLEAR IF UNPRINTED ITEMS is also enabled.  This ensures that the table accounts are not cleared before being printed to the order printers.

 

Prevent Table Clear if unprinted items

This option is a must as it will not allow a table to be cleared if it includes items that have NOT been printed to order printers.  It is also VITAL to have this selected if using the "Auto Clear Table with $0 Value" option.

 

Trace Tables

Recommended if there is more than one Exceed operating in the venue.  Prevents one Exceed from clearing a table while another Exceed is using the same table account.  It also records all tables created and cleared in the database as per the number of "Days to Keep Old Transactions" specified in the History/Data tab.  This will enable the printing of receipts for "Old Tables" at POS and via Audit Trail.

 

Use Global Tables

Allows a user to access all table accounts at any POS terminal across the venue.  Without this option selected table accounts are restricted to viewing by location.

 

Print Payment Receipt

Table payment transactions will print a receipt at the POS

 

Enable Sub Tabs

Allows for the same table number to be used multiple times in a sitting by creating sub tabs off the same table number.  This can be used for shared tables or for starting a new check when another is being finalised.  Not available from Quest ROM Based units.  Default is OFF

 

Keep Individual Payment Tenders

Keeps track of each individual tender paid to each table for example, Cash and Change will be recorded separately

 

 

 

Auto Order Number

Maximum Order #

Set the maximum ticket number for use with an order board.  For example if the venue uses a two digit order number to call meals when they are ready, then write the number '99' here.  The order placed immediately after 99 will be 00

 

Separate Order #'s for each location

Used to provide different locations with different order numbers for example if each location has their own order board.

 

 

 

Transfer Table

Writes to PLU #

This PLU number is used by the system to record transactions using the "Transfer Table" transaction type.  Enter the PLU number here.

 

 

 

Tips

Service Charge PLU #

Set the PLU number to record tips against.  If set to '0' then tips will not be recorded on the Revenue reports

 

Reverse Charge PLU #

Reverse tips during the end of shift process so they are not recorded

 

Automatically add service charge when 'x' or more covers

Used primarily by Canada, entering a number in this field allows the user to automatically add the default gratuity percentage to any table with equal or greater than this number of covers.  For example, enter '6' here means any tables with 6 or more covers will attract this gratuity percentage automatically.

 

Default service charge percentage

Used primarily by Canada, this sets a default percentage to be added to the bill for tips.  The percentage is calculated from the bill total before tax

 

Service Charge Pool for Cash Out

Used primarily by Canada, the amount set in this field allows a tip to be automatically added to any cash out transaction

 

 

 

Kitchen Printing Settings

Print Cash Sales

This allows cash sales i.e. items not charged to table accounts to be printed to an order printer.  When disabled, only those orders charged to tables will print to order printers.  WARNING:  for this option to work the "Table Range" set against the printer in Utilities must be set to '0'

 

Print items already printed

Order dockets will display items previously printed when another order for the table is submitted,  The "reprinted" items appear at the bottom of the docket and are clearly labelled as "Already Printed"

 

Print sequence number

When an order docket is printed, the sequence number is printed on the docket to assist staff to keep track of the order in which dockets were printed.  The sequence numbers range from 1 -999 and automatically wrap to 1 when the maximum is reached.

 

Separate Sequence No's for each location

The sequence numbers for order printers will have separate ranges for each location.  For example, if four locations are printing, location 1 prints from 1-249, location 2 prints from 250-499, location 3 from 500-749 and location 4 from 750-999.  This allows the order staff to maintain dockets per location.

 

Out of Range Items set to Printed

When printing a table to the kitchen if an item is for a printer that is not in the range of printers being sent to, normally the item will not be considered as printed.  This option sets all items to "printed" regardless of whether they were physically sent to an order printer.

 

Station Excluded Items set to Printed

This option will also set items to "printed" when sent from a station which has been excluded from a print group configuration

 

Buzz on Kitchen Print

If the printer is fitted with a buzzer, it will sound when a table account is printed to the kitchen.  Buzzer duration and cycles can be configured in the printer config in Utilities

 

Buzz on Table Account

If the printer is fitted with a buzzer, it will sound when a table account is printed.  

 

Buzz on Account

If the printer is fitted with a buzzer, it will sound when an account is printed.

 

Print Table Transfer Docket

A docket will be printed when a table transfer is performed displaying the table number and items.

 

Print Stock Transfer Docket

This will print a docket when a stock transfer is performed

 

Stock Transfer Printer Group

Select a print group to print stock transfer requests to

 

 

 

Courses

Add Courses

Allows the set up of Course Names and links to Status types (optional).  If using Status Types the status will change as each course is printed.

 

 

 

Kitchen Print Server

Hostname

This is the PC name or IP Address of the print server

 

Server Port

The port number for the print server

 

 

 

Backup Sysnet Tables

Polling Time (seconds)

The interval in which the Sysnet Tables are backed up

 

Print Table Takeaway Info on Kitchen print

Allows takeaway information to be displayed on the kitchen docket.

 

 

 

Table Colouring

Items to be printed

Select a colour to highlight tables on a floor plan where there are items yet to be printed to the order printers

 

Table Status

used primarily for floor plan, this allows the user to set the desired colours and duration for each table status used by Exceed.  The table colour will change as the status is updated via the floorplan or Exceed

 

 

 

Auto Charge

On create auto charge PLU #

The PLU number assigned here will be automatically charged to every table at the time of creating.  Handy where an auto charge applies to all table accounts e.g. Street Smart charity donation used in NSW.