Members

Section Heading

Switch Name

What it does

Member Interfaces

Interface Type

Select the interface type from the dropdown list.

Server TCP Sales Output

If selected sales from Versaterm POS are sent from ComServer to Worldsmart

Points Pool ID

Used in the Sentinel Compass interface to indicate the Pool ID set in their system

General Settings

Allow Member Card Swipes

Will activate member cards in the system.  Enable the option for cards to be recognised when swiped at POS.

Allow Member & Debtor Barcode Scans

Enable this option for the system to recognise both Member and Debtor cards.  Without this option all cards will be treated as Member cards.

Global Offline Members (all stations)

Enable this option for members to be treated as offline which means that each POS unit will not verify information with the server such as points balances.  Offline members can also be set for individual stations from the Stations tab in Utilities.

Assign Tables to Members

This option is used to force member transactions to be allocated to a table account.  This is useful in a restaurant situation as members need only present their card once on arrival, without the need to swipe the card for each transaction.

Prefix Member ID with Site ID

Means all member ID numbers start with the member's home site ID number.  This can be useful for companies with multiple venues to quickly recognise the home site.

New Member # to Auto Populate Card #

Automatically adds the member ID number as the card number for all new members created.  This is handy for those sites who require the Member ID and Card number to be the same.

Use Rapid Addressing

This is only available when the Rapid Addressing Tool has been installed to capture and maintain address details across the database.  This tool is an add on and must be purchased.  Please refer to the supporting documentation for the Rapid Addressing Tool

Save all Member Images to Database

Member images are saved to the database

Allows Custom Points ID

Allows the user to edit the Points ID field when creating a new member.  Disabled, the field is locked preventing any data entry errors and is populated with the same number as the member ID

Allow Member Deletion with Points Balance

Allows the user to delete a member with a points balance.  Default is OFF, require the security access to enable it, use with caution.

New Member default days

Sets the default number of days until expiry for all new members created

Discounting

Enable Member Discounting

Global switch to enable member discounting in the venue

All Members Price Level

Can be used to select the price level default used by POS for Member transactions.  Defaults to Disabled to indicate the standard price level is used.

Use Simple Discounting (Price level only)

Versaterm POS only allows discounting based on price level for members.  Checks for a better price from club discounting are ignored to increase performance.

Disable Club Discounting

Discounts for member clubs will not be processed.  Enable this option where Member Clubs are being used for a points based system only

Club Price Level

Can be used to select the price level default used by POS for Member club transactions.  Defaults to disabled to indicate the standard price level is used.

Club Discount goes to 19999

This option writes off all Club Discount amounts to PLU 19999 - this number is hard coded for tracking.  This must be used when Club Discounting is in place.  Ensure the PLU 19999 is created in all locations as a normal modifier and assigned to a Member Discount Revenue Group for accurate reporting.

Default Club No

Specifying a default club gives all members not linked to a club the same benefits as the club specified.  To turn this feature off, simply delete the club number in this field.

Points Accrual

Use value points not profit points

When ticked the system will generate member points based on the value of the product purchased.  If disabled, points are calculated based on the profit of the product purchased

Venue Points PLU #

Venue points are recorded under this PLU number.  Venue Points (if specified) are awarded to members for the first purchase of the day.

Points Sales

Points Account

Enter the Members Points Redemption debtor account number in this field.  When points are redeemed at the POS the item is charged and tracked to this debtor account.

Point $ Value

This field is used to calculate the value of Member Points for redeeming items.  Click on the Calculator icon to assist in setting the desired value.

Points Sale PLU

This is the PLU number used by Sysnet to record sales where points redemptions have been used to pay for the transactions.  Use the magnifying glass icon to select the PLU from the list if unknown.

Points Adjustment PLU

This is the PLU that Sysnet will use to adjust the points balance at the POS.  Use the magnifying glass icon to select the PLU from the list if unknown

Point Sale Location

The location to which all point sale transactions will default to if not done from a POS terminal

No Points awarded on Points Sale

This option can be enabled to ensure members do not accrue points for a sale where they have redeemed points to pay for the goods.

Categories

Member Category Day Range

This field specifies the number of days transaction history is used to calculate the Members status for Member categories

Unknown Members

All Member Card Numbers Valid

Enable this option for the system to accept any Member's card number entered or swiped at the POS.  All processed transactions for an unknown card will be assigned to the Member set in the DEFAULT MEMBER ID field.

Default Member ID

Enter the Member Account to allocate transactions to when the card number is not recognised by the system

Verify Card Number by CRC Code

This option will allow card verification by the embedded CRC code in the card.  This option should only be used if the member cards in the venue were issued by H&L

Members Service

Port No

TCP Port number that the H&L Sysnet - Members Service listens on.  Defaults to 9090 but can be changed to allow for port number conflicts.

Subscriptions

Bank Account for Subscription Direct Debit Payments

If direct debit is used as a form of payment for membership subscriptions in the venue select an account from this dropdown list.  Bank accounts can be set up from the Bank Accounts tab in Utilities.

Reward Cabinet

Reward Interface Active

Enable when Reward software is being used.  Reward is an additional component of members which is typically displayed on a Loyalty Cabinet at the venue entrance or gaming room.  This option is also used to activate Loyalty Link

Loyalty Link

Points per $1 Turnover

This field indicates the number of points accrued per dollar spent at a gaming machine

Ticket Spitter

Enable Ticket Spitter

Enable this option if a Ticket Spitter is in use at the venue

Ticket Printer (Promotional)

Use the dropdown menu to select the printer where Loyalty Link tickets are to be printed