About

The Credit Claims function will increment the stock level of a line item(s) on an invoice and automatically create a reverse invoice to decrement it from stock when required.  There are three main scenarios where the Credit Claim function can be used, each with a different procedure.

 

Scenario One:

Processing an invoice containing stock items that weren't received but were charged or that have been sent back to the supplier e.g. damaged goods on arrival.

 

Scenario Two:

Processing a credit note from the supplier after the original invoice for the stock items has been entered.

 

Scenario Three:

Reversing an entire invoice that has been entered incorrectly.